Privacy
Privacy
Last updated: November 2026
What we collect
When you use the assistance application or the contact form, we collect the information you enter: your name, email address, phone number, and whatever details you choose to share about your circumstances. We only ask for what we need in order to assess a request or reply to you.
How we use it
We use it to assess assistance requests, to contact you about your request, and to keep records of the assistance we provide. We do not sell your information, and we do not use it for advertising.
Who sees it
Applications are reviewed by TSAP staff and volunteers who need to see them in order to make a decision. We do not share your information with anyone else without your permission, except where the law requires it.
Retention
We keep application records for as long as we need them to administer assistance and to meet our record-keeping obligations, and then we delete them.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will help.
Cookies and analytics
This site does not set advertising cookies and does not use third-party analytics. Pages are served from Cloudflare, which processes standard request logs to deliver and protect the site.